At HRService.ca, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your personal data.
Read more about our privacy policy
1. Introduction
HRService.ca is a brand name operated by Lumas Inc., Human Centric Management, a Canadian federally incorporated company. At HRService.ca, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide through our website. By submitting your personal details (name, email, telephone, message and cookies) via our contact form, you agree to the terms outlined in this policy. This policy applies exclusively to the data collected through our website and does not cover information collected from other sources. This privacy policy has been last updated on 2024-11-02.
2. Information Collected
Through our website, we collect personal information provided by you, including:
● Name: Used to personalize communications and respond appropriately to your inquiries.
● Email Address: Used to respond to your messages and provide information or updates
relevant to your inquiry.
● Telephone Number: Used to reach you directly if required for further discussion or to
respond to specific questions.
● Message Content: Used to understand the nature of your inquiry and provide a tailored response or service. This information helps us understand and respond to your needs effectively. We handle all collected data with confidentiality and in accordance with our Privacy Policy.
3. How Information is Used in Use
We collect and use the information you provide to:
- Improve Our Services and Website Functionality: By analyzing inquiries and interactions, we can refine our offerings and enhance the content and structure of our website to better serve our clients.
- Respond to Your Inquiries: Your contact details and message content allow us to respond accurately and efficiently to your requests or questions.
- Provide Consulting Services: We use your information to offer personalized insights
and solutions based on the information you’ve shared, helping us understand your
needs and deliver appropriate consulting recommendations. - Follow-Up Communications: With your permission, we may reach out to you to provide updates on new services, events, or insights relevant to your interests.
- Maintain Security and Compliance: We may use your information to monitor for any unauthorized access or usage of our website and comply with applicable legal obligations.
We do not share your information with third parties for marketing purposes, and all collected
data is handled securely and confidentially.
4. Information Sharing
We value your privacy and are committed to keeping your personal information secure and confidential. We do not sell, rent, or share your information with any third parties for marketing purposes. Your information may only be shared in the following circumstances:
● Legal Requirements: We may disclose your information if required by law, regulation, or legal process, such as in response to a court order or subpoena.
● Protection of Rights and Safety: In rare cases, we may share information to protect the rights, safety, or property of our clients, employees, or others.
● Third-Party Data Handling: We may share data with trusted third-party service providers for the purposes of website functionality, communications, or analytics, subject to strict confidentiality agreements.
Outside of these specific situations, all personal information provided remains strictly confidential and is used solely for the purposes outlined in this policy.
5. Data Retention and Security
Data Security Policy
We are committed to protecting the personal information you share with us. To ensure the security and confidentiality of your data, we implement the following measures:
- Data Retention: Inquiries submitted via our contact form are received by email through Google Workspace and are typically stored as long as our account remains active and in good standing. We retain this data to facilitate future communications unless you request its deletion or other legal obligations require its removal.
- Data Encryption: All data transmitted through our website is encrypted using Secure Socket Layer (SSL) technology to protect it from unauthorized access.
- Secure Hosting: Our website is hosted on a secure server provided by Misk.com, which uses industry-standard security practices to safeguard data.
- Access Control: Only authorized personnel have access to personal information, and access is limited to the data necessary to perform their job functions. We regularly review access rights and revoke them when no longer needed.
- Regular Backups: Our data is backed up on Google Workspace and is accessible only by authorized personnel.
- Password Protection: We enforce strong password policies across our systems to protect user data and avoid unauthorized access.
- User Awareness: We stay informed on current security best practices and take advisories from our suppliers seriously to address potential vulnerabilities. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. User Rights
We respect your privacy and are committed to ensuring that your rights regarding your personal information are upheld. By submitting your information through our email form, you have the following rights:
Right to Restrict Processing: If you wish to limit how we use your information, you may contact us to discuss restrictions. We will seek to comply unless we are required to retain it for legal or justified for business purposes to provide ongoing services.
Right to Access: You may request details about the personal information we have collected from you via the email form and how it is used. We will provide this information within a reasonable time frame upon request.
Right to Rectification: If any information you provided is incorrect or outdated, you can contact us to correct or update it.
Right to Withdraw Consent: You have the right to withdraw your consent for us to use your personal information at any time. Upon withdrawal, we will delete your information from our records unless otherwise required by law.
Right to Deletion: You may request that we delete your personal information submitted through the email form. We will seek to comply unless we are required to retain it for legal or justified for business purposes to provide ongoing services.
Right to Contact for Complaints: If you believe your privacy rights have been violated, you may reach out to us directly. We take all privacy concerns seriously and will investigate and respond to your complaint promptly.
To exercise any of these rights, please contact us at info@hrservice.ca. We will make every effort to respond to your requests in a timely and transparent manner.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal
requirements, or improvements to our services. When we make changes, we will update the
“Last Updated” date at the beginning of the policy.
We encourage you to review this policy periodically to stay informed about how we are
protecting your information. Your continued use of our website after any changes to this Privacy
Policy constitutes acceptance of those changes.
If you have any questions or concerns about this policy, please contact us at info@hrservice.ca.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please feel free to contact us.
We are here to address any inquiries or issues you may have regarding your privacy.
Contact Email: info@hrservice.ca
We strive to respond to all privacy-related inquiries in a timely and transparent manner.
